Unity Connect API

Unity for Call Control and UC One for SIP Endpoint

Unity Connect is an API that allows Broadsoft call and presence control to be embedded in third-party applications. For developers, and customers that use bespoke database applications, Unity Connect will allow full telephony control from within their application, to support not only contact pop and click to dial but also answer, release, hold, transfer, conference etc

As middleware, the Unity API is invisible to the end user. Connect supports COM and C# so can be used in applications built on programming languages including C++, Visual Basic, C# and VB.NET.

Technical Overview available here

Supported Functionality

Call

Inbound CallerID

Keypad

Dial Number

Zero

Answer/Release

Single

Hold/Retrieve

Blind Transfer

Megaphone

Consulted Announce

Teamwork

Conference

Voice Mail

Send to Voicemail

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