About Kakapo

Kakapo Systems is a software development firm specializing in user applications for BroadSoft. We have been developing desktop UC and call centre apps for BroadSoft service providers, and undertaking custom development, since 2006. Our development office is located in Kerala, India, where we have 25 developers, with all design and thought leadership based in London.
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Kakapo Systems Vision

Kakapo Systems is committed to developing applications and services that enhance the way people communicate, letting them collaborate with their peers, giving them choices about where and how they work, bringing them closer to their customers and making the whole process easy.

Our data centres are Global Switch1 and Telehouse North in Docklands, London.

Our History

Press Releases

Latest News

Latest Contact Center Enhancements

Post by : Team Kakapo | 17 Feb 2020| Press Releases

Check out the latest enhancements from Unity Contact Center, including: enhancements to email media streams, new widget designs...


‘Twitter Queues for BroadSoft’ Wins Product of the Year – Press Release

Post by : Team Kakapo | 29 Oct 2019| Press Releases

LONDON, Oct. 28, 2019 / PRNewswire / -- Kakapo Systems announced today that TMC has awarded Unity Contact Center a 2019 Communications...


Kakapo Unity Supervisor Review: A Bird’s Eye View with Granular Control – UC Today

Post by : Team Kakapo | 21 Oct 2019| Press Releases

UC Today, Anwesha Roy - October 13th 2019 Kakapo’s offering for contact centre leaders blends 360-degree call functionalities...