About Kakapo

Kakapo Systems is a software development firm specializing in user applications for BroadSoft. We have been developing desktop UC and call centre apps for BroadSoft service providers, and undertaking custom development, since 2006. Our development office is located in Mumbai, India, where we have 11 developers, with all design and thought leadership based in London.
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Kakapo Systems Vision

Kakapo Systems is committed to developing applications and services that enhance the way people communicate, letting them collaborate with their peers, giving them choices about where and how they work, bringing them closer to their customers and making the whole process easy.

Our data centres are Global Switch1 and Telehouse North in Docklands, London.

Our History

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Press Releases

Latest News

UC Today: Kakapo Systems Updates Unity Reception

Post by : Team Kakapo | 14 Oct 2019| Press Releases

Moshe Beauford, UC Today - October 11th, 2019 Unity Reception improves upon BroadSoft UX and CX through robust...


Press Release: Kakapo Systems Announce Email Queues for BroadSoft

Post by : Team Kakapo | 19 Aug 2019| Feature Releases

London, United Kingdom, Aug 08, 2019 – Kakapo Systems, a developer of end user applications for the Cisco...


Understand Your Customer. Anticipate Their Engagement

Post by : Team Kakapo | 03 Jul 2019| Feature Releases

Social media has transformed customer service expectation and given consumers a very public forum to air grievances. This...