About Kakapo

Kakapo Systems is a software development firm specializing in user applications for BroadSoft. We have been developing desktop UC and call centre apps for BroadSoft service providers, and undertaking custom development, since 2006. Our development office is located in Mumbai, India, where we have 11 developers, with all design and thought leadership based in London.
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Kakapo Systems Vision

Kakapo Systems is committed to developing applications and services that enhance the way people communicate, letting them collaborate with their peers, giving them choices about where and how they work, bringing them closer to their customers and making the whole process easy.

Our data centres are Global Switch1 and Telehouse North in Docklands, London.

Our History

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Press Releases

Latest News

5 Reasons Why Unity Contact Center is Perfect for SMB

Post by : Team Kakapo | 29 Jan 2019| Press Releases

Unity Contact Center is packed full of features and provides your customers richer inbound experiences on their media...


Shift from Inbound Calls to Call Back Queues Predicted

Post by : Team Kakapo | 17 Dec 2018| Press Releases

New application for BroadSoft call centre customers from Kakapo Systems improves Customer Experience BroadSoft App developer, Kakapo Systems...


WINNER: Best Call Analytics Award – UC Today

Post by : Team Kakapo | 11 Oct 2018| Press Releases

We are pleased to announce that our Unity Dashboard app is the winner of UC Today's Best Call...