Feature Releases Archives - Kakapo Systems

Insights article | Six Contact Centre Trends for the SMB: 2023 and Beyond

Post by : Team Kakapo | On 9 March, 2023 | Feature Releases

2023 is looking to be a potentially challenging, yet productive

Kakapo Systems’ Keep My place in Queue (KMPIQ) named as an TMC 2023 Internet Telephony Product of the Year Award winner

Post by : Team Kakapo | On 28 February, 2023 | Feature Releases

We are delighted to announce that our virtual call queueing

Kakapo Systems appoints Naomi Curnow as Lead Creative

Post by : Team Kakapo | On 22 February, 2023 | Feature Releases

Meet Naomi Curnow our new Lead Creative in the UK.

Kakapo Systems’ Unity Contact Centre named as an TMC Labs Innovation Award winner

Post by : Team Kakapo | On 13 January, 2023 | Feature Releases

We are delighted to announce that our omni-channel customer engagement

Article: Digitally transforming contact centres | As featured in Comms Business

Post by : Team Kakapo | On 28 November, 2022 | Feature Releases

Read our insights article, as featured in Comms Business: ‘Digitally transforming

Kakapo Systems Awarded ‘Highly Commended’ at UC Partner Awards 2022

Post by : Team Kakapo | On 23 November, 2022 | Feature Releases

We are delighted to announce that we won ‘Highly Commended’

Article: Essential strategies to empower your agents | As featured in Comms Business

Post by : Team Kakapo | On 18 November, 2022 | Feature Releases

Read our insights article, as featured in Comms Business: ‘Essential strategies

Article: Is inbound ACD dead? | As featured in Comms Business

Post by : Team Kakapo | On 10 November, 2022 | Feature Releases

Read our insights article, as featured in Comms Business: ‘Is inbound

Kakapo Systems Launches Unity Supervisor Web – Press release

Post by : Team Kakapo | On 9 November, 2022 | Feature Releases

LONDON, November 8, 2022 (Newswire.com) – Kakapo Systems, a developer of

Article: An end to abandoned calls | As featured in Comms Business

Post by : Team Kakapo | On 9 November, 2022 | Feature Releases

Read our insights article, as featured in Comms Business: ‘An end

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