Webinar: Unity Mobile 2.0 for BroadSoft

Webinar: Unity Mobile 2.0 for BroadSoft

Broadsoft call center app

Unity Mobile uses the native cell dialer and BroadWorks Anywhere service to extend the BroadSoft business calling experience to Android and Apple mobiles. The user can Hold/Resume, Conference and Transfer using BroadSoft call control from within the Unity Mobile app.

Date & Time: Tuesday 16th April 2019 4pm – 4:30pm BST / 12pm EST

Session highlights:
– Updated UI with presence and active call window
– Push notifications to identify an incoming call to the BroadSoft extension
– “Show Call” option to toggle a live BroadSoft call
– Busy Lamp Field
– Instant Messaging
– Call Recording Control
– Call Centre Login/Out and ACD
– Call Pull 

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