Webinar: Unity Mobile 2.0 for BroadSoft

Webinar: Unity Mobile 2.0 for BroadSoft

Female on mobile

This webinar is now over: View the recording here!

Unity Mobile uses the native cell dialer and BroadWorks Anywhere service to extend the BroadSoft business calling experience to Android and Apple mobiles. The user can Hold/Resume, Conference and Transfer using BroadSoft call control from within the Unity Mobile app.

Session highlights:
– Updated UI with presence and active call window
– Push notifications to identify an incoming call to the BroadSoft extension
– “Show Call” option to toggle a live BroadSoft call
– Busy Lamp Field
– Instant Messaging
– Call Recording Control
– Call Centre Login/Out and ACD
– Call Pull 

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