Date & Time: This webinar is now over, view the recording here.
Unity Contact Center takes just minutes to setup and deploy to customers. Let’s do it live!
In this webinar we will be building a new Web Chat queue from scratch, we will then paste this into the live Kakapo Systems website and use the queue to take questions
-Configuring the Web Chat look and prompts
-Setting up Agent routing and escalation
-Live Q & A Using new Web Chat queue