Events

Upcoming Events

Email Queues for BroadSoft

Webinar: Building An Email Queue in 2 minutes – Live!

January 14, 2020

Email communication is still the preferred option for many customers and Unity Contact Center provides users with full management and control of email traffic, transforming the customer service.

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Callback queues for BroadSoft

Webinar: Using Call Back Queues to Improve SLA

January 21, 2020

How will the trend toward bespoke customer service experiences influence your customers? And your customers customers?

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Past Events

Launching SMS for BroadSoft

Webinar: Launching Unity’s Brand New SMS Integration

November 13, 2019

This webinar is now over: View the recording here!

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Email queues for BroadSoft

Webinar: Email Queues for BroadSoft

August 15, 2019

This webinar is now over: View the recording here!

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Email Queues for BroadSoft

Webinar: Email Queues for BroadSoft

August 13, 2019

This webinar is now over: View the recording here!

read more