Upcoming Events

agent web for broadsoft

Webinar: Unity Agent Web for BroadSoft

July 02, 2019

Providing critical call handling and queue visibility information from within the browser

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Webinar: Twitter Queues for BroadSoft

July 23, 2019

Expanding on our Contact Center overlay for BroadSoft, we can now announce availability of Twitter queues. From within the single Unity Agent interface, BroadSoft Service providers can now offer a blended omni-channel solution

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Past Events

Broadsoft call center app

Webinar: Unity Mobile 2.0 for BroadSoft

April 16, 2019

Unity Mobile uses the native cell dialer and BroadWorks Anywhere service to extend the BroadSoft business calling experience to Android and Apple mobiles. The user can Hold/Resume, Conference and Transfer using BroadSoft call control

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web call back

Webinar: Call Back Queues for CX Optimization

April 02, 2019

This webinar is now over: View the recording here!

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agent software for BroadSoft

Webinar: Unity Agent for BroadSoft

March 26, 2019

This webinar is now over: View the recording here!

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