Events

Upcoming Events

Callback queues for BroadSoft

Webinar: Using Call Back Queues to Improve SLA

October 15, 2019

How will the trend toward bespoke customer service experiences influence your customers? And your customers customers?

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Email Queues for BroadSoft

Webinar: Building An Email Queue in 2 minutes – Live!

November 05, 2019

Email communication is still the preferred option for many customers and Unity Contact Center provides users with full management and control of email traffic, transforming the customer service.

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Past Events

Email queues for BroadSoft

Webinar: Email Queues for BroadSoft

August 15, 2019

This webinar is now over: View the recording here!

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Email Queues for BroadSoft

Webinar: Email Queues for BroadSoft

August 13, 2019

This webinar is now over: View the recording here!

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agent web for broadsoft

Webinar: Unity Agent Web for BroadSoft

July 02, 2019

This webinar is now over: View the recording here!

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