Unique Solutions for Unique Uses within the BroadSoft UC Space
Unity Hosted PBX software applications are a range of UC tools designed to meet the demands of individual use cases. These solutions sit across a broader spectrum in the BroadSoft UC space, providing users greater freedom and flexibility of choice in deciding which software meets their unique requirements.
Each Unity Cloud UC solution is linked by a common UI layout and functionality, whilst each application has specific features to address the different requirements of the user’s role. All Unity applications can, however, share presence and instant messaging with each other, and with the UC–One SIP clients, for seamless interworking across the user’s business.
Optimized front desk call handling and management
A windows app that enables front desk attendants to efficiently and intelligently manage inbound callers to maximize customer service.
Sophisticated Call Handling On-the-Go
Take the power of Unity and BroadSoft and deploy them to mobile devices. Supported on Android and IOS, Unity Mobile puts advanced office phone features onto a user’s mobile.
Maximize the User Experience with Unity
Unity Desktop is a UC application that enhances the BroadSoft user experience. It simplifies the making and receiving of calls and provides easy access to advanced functions. Available as a windows app or web-based app.
Broadsoft PBX meets the customer CRM
Enables screen-pop of incoming calls and outbound click to dial. Supported CRM platforms include Salesforce, Zoho, Zendesk, Agile, Sugar, Microsoft Dynamics.