Unity now supports both OCI and CTI over TLS. This uses settings that must be set in the Branding tab of the Unity portal, which specifies the port number and security protocol to use when connecting and securing the connection. These settings should only be modified/set by an experienced VoIP engineer, and a ticket must be raised to set the settings at the system provider level.
On 01 Sep, 2022 | Post by : Team Kakapo
Meet Lee Fallon, our new Technical Account Manager in the UK We would like to officially welcome Lee FaRead More