Unity now supports both OCI and CTI over TLS. This uses settings that must be set in the Branding tab of the Unity portal, which specifies the port number and security protocol to use when connecting and securing the connection. These settings should only be modified/set by an experienced VoIP engineer, and a ticket must be raised to set the settings at the system provider level.
On 19 Aug, 2019 | Post by : Team Kakapo
On 03 Jul, 2019 | Post by : Team Kakapo
Social media has transformed customer service expectation and given consumers a very public forum tRead More