Latest Contact Center Enhancements
Check out the latest enhancements from Unity Contact Center, including:
Tag Archives: broadsoft
Kakapo Systems Launch SMS Integration – UC Today
UC Today, Moshe Beauford – November 1, 2019 Available through
Kakapo Systems Updates Unity Reception – UC Today
Moshe Beauford, UC Today – October 11th, 2019 Unity Reception
More Direct Calendar Integration
Unity’s Reception console for BroadSoft now connects to Exchange, Office365
Web Apps for BroadSoft are Here!
Say goodbye to low productivity due to location or computer
Unity’s New Look & Important Call Recording Info
We are pleased to announce general availability of our new
Kakapo Systems Wins Product of the Year for Unity Contact Center – Press Release
Unity Contact Center Recognized for Exceptional Innovation London, UK –
Support for OCI and CTI over TLS
Unity now supports both OCI and CTI over TLS. This
Support for XSI on BroadWorks R22
From R22 onwards BroadSoft are no longer supporting Client Access
Ratings for Web Chat
Everybody likes feedback, right? That’s why we have introduced optional