Unity Web Apps

Deliver Exceptional Customer Service Anywhere and Anytime

An evolution to desktop software, Unity Web Apps take the intelligence and rich features of Unity Desktop Apps and enhances them with the power of browser-based accessibility. In a hyper-connected world where the physical workplace is quickly becoming digital and working patterns have grown more flexible. Unity Web Apps takes the advanced functionality of its Windows Unity App predecessors, bringing them firmly into the digital generation.

Built upon a foundation of accessibility, Unity Web Apps can be run on any Windows, Mac or Linux machine with an internet connection. Providing maximum flexibility for users and service providers, Unity Web Apps provide a cloud-based platform designed for ease of use, complete with an extensive feature list, shortcuts, and a stand-alone interface in browser.

Key Features

Clean Layout

Users can see their colleagues, live calls and controls within a simple
landscape layout.

User Choice

Perform actions using mouse clicks, drag and drop and shortcut codes
providing flexibility of use.

Intuitive Interface

Sleek and modern interface featuring buttons and icons reduces training

Maximum Flexibility

Run within an internet browser on Windows, Mac and Linux machines

Multiple Browser Support

Unity Web Apps are available on Google Chrome, Firefox, Microsoft Edge and Safari.

Web App Variants

Unity Agent Web

Maximize the agent experience.

Unity Agent Web provides critical call handling and queue visibility information on Chrome, Safari, Microsoft Edge and Firefox.

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Unity Supervisor Web

Total Call Center Management

A browser-based and simple to navigate, Unity Supervisor is a powerful, feature-rich platform, designed to facilitate exceptional queue and agent management for Team Leaders.

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Unity Desktop Web

Maximize the User Experience with Unity

Unity Desktop is a UC application that enhances the BroadSoft user experience.  It simplifies the making and receiving of inbound and outbound calls on Chrome, Safari, Microsoft Edge and Firefox.

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See Unity Web Apps in Action

Complete the form to request a demo of Unity Web Apps with our product specialists.

    BroadSoft Service ProviderEnd User Customer or Reseller