Terms of Use Policy – Microsoft Teams

Microsoft Teams and Unity Integrated Products | April 2026

KAKAPO SYSTEMS LIMITED – MICROSOFT TEAMS AND UNITY INTEGRATED PRODUCTS

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR ACCESSING THE SERVICES OPERATED BY KAKAPO SYSTEMS LIMITED (KAKAPO).

TABLE OF CONTENTS

1. BY USING OUR SITE YOU ACCEPT THESE TERMS

2. PRIVACY POLICY

3. AGE RESTRICTION

4. THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

5. WE MAY MAKE CHANGES TO THESE TERMS

6. WE MAY MAKE CHANGES TO OUR SITE

7. WE MAY SUSPEND OR WITHDRAW OUR SITE

8. DESCRIPTION OF SERVICES

9. INTELLECTUAL PROPERTY

10. SOFTWARE

11. REPRESENTATIONS AND WARRANTIES

12. YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

13. NO TEXT OR DATA MINING, OR WEB SCRAPING

14. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

15. USER-GENERATED CONTENT IS NOT APPROVED BY US

16. WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

17. LIMITATION ON LIABILITY

18. APPLICABLE LAW

19. DISPUTES

20. INDEMNIFICATION

1. BY USING OUR SITE OR THE UNITY, VISION360 AND NAVIGATOR CX APPLICATIONS YOU ACCEPT THESE TERMS

By using this website and or accessing the services, you certify that you have read and reviewed these Terms of Use (Terms) and that you agree to comply with them. If you do not want to be bound by the Terms, you are advised to leave the website and not to use the Unity, Vision360 or Navigato CX applications. Kakapo only grants use and access of this website, its products, and its services to those who have accepted its Terms. Kakapo reserves the right to update and modify these Terms at any time without notice to you.

2. PRIVACY POLICY

Before you continue using our website, we advise you to read our Privacy Policy regarding our user data collection. It will help you better understand our practices.

3. AGE RESTRICTION

You must be at least 18 (eighteen) years of age before you can use this website and or access our services. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to these Terms. Kakapo assumes no responsibility for liabilities related to age misrepresentation.

4. THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

These terms of use refer to the following additional terms, which also apply to your use of our site and services:

  • Our Acceptable Use Policy which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
  • Our Cookie Policy which sets out information about the cookies on our site.

5. WE MAY MAKE CHANGES TO THESE TERMS

We amend these Terms from time to time. When we make updates to the Terms the most recent version date will show at the top of this page. By using the website and our services after this date you agree to the Terms of such new version.

6. WE MAY MAKE CHANGES TO OUR SITE

We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities.

7. WE MAY SUSPEND OR WITHDRAW OUR SITE

We do not guarantee that our site, or any content on it, will always be available, error free or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

8. DESCRIPTION OF SERVICES

Through our Unity, Vision360 and Navigator CX software applications, we provide you with access to a variety of telephony, contact center, analytics and Microsoft Teams integrations (collectively “Services”). The Services, including any updates, enhancements, new features, and/or the addition of any new web properties, are subject to these Terms.

9. INTELLECTUAL PROPERTY

You agree that all materials, products, and services provided on this website and or through our Services are the property of Kakapo, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the Kakapo’s intellectual property in any way, including electronic, digital, or new trademark registrations. All rights not expressly granted to you in these Terms are reserved for and retained by Kakapo or its licensors, suppliers, publishers or other content providers.

You may not attempt to reverse engineer, decompile or disassemble the software. Nor may you distribute the software to any third-party.

10. SOFTWARE

Any software that is made available to download from the Services (Software) is the copyrighted work of Kakapo. Use of the Software is governed by the terms of the end user license agreement, which accompanies or is included with the Software (License Agreement).

The Software is made available for download solely for use by end users according to the License Agreement. Any reproduction or redistribution of the Software not in accordance with the License Agreement is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Without limiting the foregoing, copying or reproduction of the software to any other server or location for further reproduction or redistribution is expressly prohibited, unless such reproduction or redistribution is expressly permitted by the license agreement accompanying such software.

11. REPRESENTATIONS AND WARRANTIES

Software is warranted, if at all, only according to the terms of the license agreement. Except as warranted in the license agreement, Kakapo hereby disclaims all warranties and conditions with regard to the Software, including all warranties and conditions of merchantability, whether express, implied or statutory, fitness for a particular purpose, title and non-infringement.

12. YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

As a user of this website and/or our Services, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the website or whilst using our Services, inform us immediately so we may address it accordingly.

We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

13. NO TEXT OR DATA MINING, OR WEB SCRAPING

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site.

14. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

15. USER-GENERATED CONTENT IS NOT APPROVED BY US

This website and our services may include information and materials uploaded by other users. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

16. WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

We do not guarantee that our site or software applications will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site or software applications by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site or software applications. You must not attack our site, or our backend application servers, via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our software applications will cease immediately.

17. LIMITATION ON LIABILITY

In no event shall Kakapo be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide services, or information available from the Services.

Kakapo is not liable for any damages that may occur to you as a result of your misuse of our website or the Services provided to you.

18. APPLICABLE LAW

By visiting this website, you agree that the laws of England and Wales, without regard to principles of conflict laws, will govern these Terms, or any dispute of any sort that might arise.

19. DISPUTES

Any dispute related in any way to your visit to this website or the use of our Services shall be arbitrated by the English courts and you consent to exclusive jurisdiction and venue of such courts.

20. INDEMNIFICATION

You agree to indemnify Kakapo and its affiliates and hold Kakapo harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.