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Unity Mobile for BroadSoft

Unity Mobile 2.0 – Extend BroadSoft’s Capabilities to the Mobile

Post by : Team Kakapo | On 01 Apr, 2019 | Feature Releases

Unity Mobile uses the native dialer and BroadWorks Anywhere service to extend the BroadSoft business calling experience to Android and Apple mobiles. The user can Hold/Resume, Conference and Transfer using BroadSoft call control from within the Unity Mobile app. All...

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Twitter for BroadSoft

Twitter Queues for BroadSoft

Post by : Team Kakapo | On 22 Mar, 2019 | Feature Releases

Provide your customers richer experiences on their media of choice By its public nature, social media has forced companies to up their CX game, both in providing better products and services and responding to complaints. B2C companies across all sectors...

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BroadSoft Contact Center

5 Reasons Why Unity Contact Center is Perfect for SMB

Post by : Team Kakapo | On 29 Jan, 2019 | Press Releases

Unity Contact Center is packed full of features and provides your customers richer inbound experiences on their media of choice, but that's not all! It's also perfect for small and medium-sized businesses. Here's why: 1) Built to grow with you...

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All

Unity Mobile 2.0 – Extend BroadSoft’s

On 01 Apr, 2019 | Feature Releases

Post by: Team Kakapo

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Twitter Queues for BroadSoft

On 22 Mar, 2019 | Feature Releases

Post by: Team Kakapo

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5 Reasons Why Unity Contact Center is Perfect for SMB

On 29 Jan, 2019 | Press Releases

Post by: Team Kakapo

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Shift from Inbound Calls to Call Back Queues Predicted

On 17 Dec, 2018 | Press Releases

Post by: Team Kakapo

New application for BroadSoft call centre customers from Kakapo

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New Enhancements for Unity Dashboard

On 16 Dec, 2018 | Feature Releases

Post by: Team Kakapo

Unity Dashboard release 2.0.9.1 is now available on beta and includes

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WINNER: Best Call Analytics Award – UC Today

On 11 Oct, 2018 | Press Releases

Post by: Team Kakapo

We are pleased to announce that our

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Feature Releases

Unity Mobile 2.0 – Extend BroadSoft’s

On 01 Apr, 2019 | Feature Releases

Post by : Team Kakapo

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Twitter Queues for BroadSoft

On 22 Mar, 2019 | Feature Releases

Post by : Team Kakapo

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New Enhancements for Unity Dashboard

On 16 Dec, 2018 | Feature Releases

Post by : Team Kakapo

Unity Dashboard release 2.0.9.1 is now available on beta and includes

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Unity’s New Look & Important Call Recording Info

On 03 Sep, 2018 | Feature Releases

Post by : Team Kakapo

We are pleased to announce general availability of our new user

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Support for OCI and CTI over TLS

On 04 Jul, 2018 | Feature Releases

Post by : Team Kakapo

Unity now supports both OCI and CTI over TLS. This uses settings that

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Support for XSI on BroadWorks R22

On 04 Jun, 2018 | Feature Releases

Post by : Team Kakapo

From R22 onwards BroadSoft are no longer supporting Client Access

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Press Releases

5 Reasons Why Unity Contact Center is Perfect for SMB

On 29 Jan, 2019 | Press Releases

Post by : Team Kakapo

Read More

Shift from Inbound Calls to Call Back Queues Predicted

On 17 Dec, 2018 | Press Releases

Post by : Team Kakapo

New application for BroadSoft call centre customers from Kakapo

Read More

WINNER: Best Call Analytics Award – UC Today

On 11 Oct, 2018 | Press Releases

Post by : Team Kakapo

We are pleased to announce that our

Read More

Kakapo Systems Wins Product of the Year for Unity Contact

On 15 Aug, 2018 | Press Releases

Post by : Team Kakapo

Unity Contact Center Recognized for Exceptional Innovation

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Kakapo Systems to Launch Unity Contact Center at BroadSoft

On 06 Sep, 2017 | Press Releases

Post by : Team Kakapo

Scottsdale, Arizona, 18 October 2017 – Kakapo Systems, a developer

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Kakapo Systems Receives 2015 INTERNET TELEPHONY Product of

On 06 Jul, 2015 | Press Releases

Post by : Team Kakapo

London, United Kingdom, Jan 23, 2015 —

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