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SMS Queues for BroadSoft

On 09 Sep, 2020

Post by: Team Kakapo

Unity Contact Center now allows you to receive and respond

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NEW: Portal Dashboards for Contact Center

On 22 Jul, 2020

Post by: Team Kakapo

Configure, report and visualise everything that’s happening in Unity Contact Center with the new Portal Dashboards

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New Licensing for Unity Dashboard

On 11 Mar, 2020

Post by: Team Kakapo

Unity Dashboard can now be licensed against the User ID

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Latest Contact Center Enhancements

On 17 Feb, 2020

Post by: Team Kakapo

Check out the latest enhancements from Unity Contact Center, including:

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Kakapo Systems Launch SMS Integration – UC Today

On 04 Nov, 2019

Post by: Team Kakapo

UC Today, Moshe Beauford – November 1, 2019 Available through

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‘Twitter Queues for BroadSoft’ Wins Product of the Year – Press Release

On 29 Oct, 2019

Post by: Team Kakapo

LONDON, Oct. 28, 2019 / PRNewswire / — Kakapo Systems announced today

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Kakapo Unity Supervisor Review: A Bird’s Eye View with Granular Control – UC Today

On 21 Oct, 2019

Post by: Team Kakapo

UC Today, Anwesha Roy – October 13th 2019 Kakapo’s offering

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Unity Agent Review: Contact Centre Stalwart that Recommends Itself – UC Today

On 15 Oct, 2019

Post by: Team Kakapo

UC Today, Anwesha Roy – October 15, 2019 Helps call

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