Monthly Archives: August 2019

Kakapo Systems Announce Email Queues for BroadSoft – Press Release

London, United Kingdom, Aug 08, 2019 – Kakapo Systems, a developer of end user applications for the Cisco BroadSoft platform, have today announced availability of Email queues for BroadSoft. This builds on the existing Unity Contact Center suite that adds Web Chat, Twitter and Call Back queues, on top of BroadSoft ACD voice queues, for