Join our live demo of Unity Contact Center’s new SMS Queues for BroadSoft
Tuesday 6th October 2020 7pm BST/11am PST
For a true omnichannel solution, add SMS Queues to Unity Contact Center and connect quickly with customers on the device they use the most.
– Add an SMS Queue to the Unity interface
– Receive and send SMS messages
– View previous conversation history
– CRM integration and conversation logging
– Multi-Media SMS – non-text media can be sent as links