Webinar: SMS Queues for BroadSoft

Webinar: SMS Queues for BroadSoft

Launching SMS for BroadSoft

Join our live demo of Unity Contact Center’s new SMS Queues for BroadSoft

Tuesday 6th October 2020 7pm BST/11am PST

For a true omnichannel solution, add SMS Queues to Unity Contact Center and connect quickly with customers on the device they use the most.

Session highlights:
– Add an SMS Queue to the Unity interface
– Receive and send SMS messages
– View previous conversation history
– CRM integration and conversation logging
– Multi-Media SMS – non-text media can be sent as links

Join us for our live demonstration!