Unity Mobile uses the native dialer and BroadWorks Anywhere service to extend the BroadSoft business calling experience to Android and Apple mobiles.
The user can Hold/Resume, Conference and Transfer using BroadSoft call control from within the Unity Mobile app.
All existing users will upgrade to Release 2.0 in late April.
Enhancements in Release 2.0
- Updated UI with presence and active call window
- Push notifications to identify an incoming call to the BroadSoft extension
- “Show Call” option to toggle a live BroadSoft call
Other Supported Functionality
- Busy Lamp Field
- Instant Messaging
- Call Recording Control
- Call Centre Login/Out
- ACD Management
- Call Pull
Unity Mobile 2.0 for BroadSoft – Tuesday 16th April 2019 4pm – 4:30pm BST / 12pm EST