Unity Mobile 2.0 – Extend BroadSoft’s Capabilities to the Mobile

Unity Mobile for BroadSoft

Unity Mobile uses the native dialer and BroadWorks Anywhere service to extend the BroadSoft business calling experience to Android and Apple mobiles.

The user can Hold/Resume, Conference and Transfer using BroadSoft call control from within the Unity Mobile app.

All existing users will upgrade to Release 2.0 in late April.

Enhancements in Release 2.0

  • Updated UI with presence and active call window
  • Push notifications to identify an incoming call to the BroadSoft extension
  • “Show Call” option to toggle a live BroadSoft call

Other Supported Functionality

  • Busy Lamp Field
  • Instant Messaging
  • Call Recording Control
  • Call Centre Login/Out
  • ACD Management
  • Call Pull

Register for the webinar!

Unity Mobile 2.0 for BroadSoft – Tuesday 16th April 2019 4pm – 4:30pm BST / 12pm EST

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