streams Archives - Kakapo Systems

General Contact Centre Enhancements

Post by : Team Kakapo | On 4 February, 2018 | Feature Releases

Web Chat Transfer – Conversations can now be transferred to

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Last Agent Routing for Web Chat

Post by : Team Kakapo | On 17 December, 2017 | Feature Releases

Customer service experience has now been enhanced with last agent

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Tag Archives: streams

General Contact Centre Enhancements

Last Agent Routing for Web Chat

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