Latest Contact Center Enhancements
Check out the latest enhancements from Unity Contact Center, including:
Tag Archives: chat
Kakapo Systems Wins Product of the Year for Unity Contact Center – Press Release
Unity Contact Center Recognized for Exceptional Innovation London, UK –
Ratings for Web Chat
Everybody likes feedback, right? That’s why we have introduced optional
General Contact Centre Enhancements
Web Chat Transfer – Conversations can now be transferred to
Last Agent Routing for Web Chat
Customer service experience has now been enhanced with last agent