Tag Archives: wallboard

Dashboard Stats

New Dashboard Stat “Live Calls”

We have now included a new stat which is “Live Calls”, namely, how many calls are currently answered by Agents and in progress currently. This now completes all tenses with “Calls in Queue” and “Calls Answered” to provide customers a 360-degree view of current conditions. Other complimentary stats include: Inbound Idle – Timer that will

BroadSoft Wallboard

Kakapo Systems to Unveil Unity Call Center Wallboard at BroadSoft Connections 2011

Kakapo Systems, a leading developer of desktop applications for VoIP platform integration, today announced that it will demonstrate its Unity Wallboard application at BroadSoft® Connections 2011: Crush It! being held at the JW Marriott Desert Ridge Resort in Phoenix, Arizona, October 16 – 19. LONDON, UNITED KINGDOM and PHOENIX, ARIZONA — (Marketwire) — 10/17/11 —