Tag Archives: reception

Unity Reception for BroadSoft

UC Today: Kakapo Systems Updates Unity Reception

Moshe Beauford, UC Today – October 11th, 2019 Unity Reception improves upon BroadSoft UX and CX through robust reception features Receptionists are vital to most organizations because they are the first face a visitor sees. They are likely the first point of contact for anyone calling companies, too. Receptionists even play a pivotal role in

More Direct Calendar Integration

Unity’s Reception console for BroadSoft now connects to Exchange, Office365 and Outlook in order to display appointments and meetings for any users within the Group or Enterprise. View the calendar events of a colleague for today and tomorrow: Simply right click a contact and if they have shared their calendar permissions with you then you

Unity’s New Look & Important Call Recording Info

We are pleased to announce general availability of our new user interface for the Unity Windows apps that will be available from Monday 17th September 2018. Featuring a modern new look, stylish call control buttons and My Status symbols, Unity’s new interface greatly enhances the user experience. Unity’s new interface is available from version 7.0.0.0 and will be

new UI

New Presence Icons

The new Unity UI, coming first the web apps and then the Windows clients, has some new icons for the Contacts BLF tab, but the changes are more than just cosmetic. We are now combining both hook state and XMPP status. Previously, Unity displayed XMPP in the “Status” field, but this is now reflected in

Flexi Seating

Flexible Seating Now Supported

Unity has expanded on the current support for Hoteling Guest/Host with Flexible Seating. This will be available to any user that has the service assigned and is available in Windows and web app version of Unity. Users can associate with a Flexible Seating host in Settings or conveniently from the drop list in the main

Click to dial

Browser Click-to-Dial

Unity now supports Click to Dial seamlessly from Google Chrome, Mozilla Firefox and Microsoft Edge, whereby all valid numbers are immediately converted into hyperlinks that you can click to dial through Unity. Easily configure telephone number lengths, hyperlink type and domains that you want to exclude in the Click to Dial options for a more fluid Unity

Intternet Telephony

Kakapo Systems Receives 2015 INTERNET TELEPHONY Product of the Year Award

London, United Kingdom, Jan 23, 2015 — Kakapo Systems announced today that TMC, a global, integrated media company, has named Unity Reception as a recipient of a 2015 INTERNET TELEPHONY Product of the Year Award. Steve Tutt, Marketing Director says “We are delighted with this recognition from TMC. Communication is becoming less device centric, with